General FAQ

What is Whobaloo?

Whobaloo is card company specializing in creativity. We allow you to start a card from scratch by providing you with great art elements from artists located around the world. Plus we give you the ability to upload your own art or photos and customize your text to make your card your own piece of art. You can be as creative or simple as you want.

Why create another card company?

So what's the big deal? Other places let me personalize my cards right? (and plates, and napkins, and notepads, and . . . you get the idea.) Sure you can personalize them, but you can't truly make them personal. Instead of choosing from cookie cutter templates Whobaloo partner with some amazingly talented artists and offers their original art "elements" for use in you creations. However you want, for whatever you want. All you need to bring is your photos, images and thoughts and let your imaginative genius run wild.

Do I design the whole card myself?

Yes, that's the great thing about us. We let you decide what art, text, photos and colors you use. Plus you can decide the lay out. No more being stuck with a template.

How do I use the studio?

We've tried to make the studio as intuitive as possible. There are three buttons to the side of the card that allows you to add art, add text or add photos. Once things are added to the card, layers will appear under those button that give you controls to scale, rotate or customize further. Move anything on the card by click it and dragging. If you need more help, head over to our help page to get the details of how the studio works.

Where do you get the art elements?

Our art elements come from actual artists. We have searched the web for a wide variety of artists and asked to use their pieces in our card studio. Each artist gets a percentage of the sale. In creating this model, our goal is to help artists continue to make great things whether it is for Whobaloo or for an Art Gallery. If you are an artist and want to contribute, head over to our artist faq page to get more information.

How long does it take to process my order?

Once your design is received by the printer, your card will be printed and shipped within 72 hours.

OMG, I need to make changes to my card.

If you realize you need changes the day of your order, please contact us right away and we can probably get the changes before it goes to print. If it is after the day the placed your order, please give us a call anyways and we will try hard to get the changes to the printer. Mistakes happen and we are committed to making your cards great. However, any changes may delay your cards getting to you.

Can I track my package?

At this time, you can't track your order. However, this is one feature that we will be implementing as soon as possible.

Can I return my cards? There was a problem with my order.

We strive for our customers to be completely satisfied with their order. We are able to accept returns but want to first try to make your order correct before we issue a refund. Example, if there is a spelling mistake, we will correct the mistake and then remail your order to you. If you are still unsatisfied, we will refund the amount of the cards. However, we can not reimburse the shipping charges. Returns are only valid 30 days after receiving your product.

Email us at and we work to fix your order.

I still have a question, who can I contact?

Feel free to contact us via email at and we will get back to you as soon as possible.